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Burst是我用的第一家VPS服务商,半年来感觉都还不错,给我的印象挺好,并且打算继续用下去。
元旦开了个新的VPS,并且打算旧的不用了。我选择了到期取消,但是1月份的账单出来了,我必须付费。
我想,一月份旧的VPS一直出于关机状态,并且流量为0。抱着试试看的态度,给BURST提交了工单,看看能不能取消一月份的账单(我那时也觉得这也许是不可能的)。
没想到,Burst给我回复了,同意把账单取消。我都很吃惊,感觉服务非常人性化,赶紧回复了个Thank you very much。
翻译成中文:
再过一个月服务仍然活跃的原因是因为您取消期间的第二天,选择“结算周期结束”。作为一个一次性的礼貌,我已经取消了相关的发票。在未来,请务必取消之前的到期日。我们一般允许非转售服务及转售服务长达72个小时(从午夜到期日)延长24小时。如果你把这个宽限期的优势,你必须选择立即取消,以防止剩余积极再过一个月的服务。否则,你将支付最后一个月的费用。
原文:
The reason the service remained active another month was because you canceled on the second day of the period and selected \"End of billing Period.\" As a one-time courtesy, I have canceled the associated invoice (#10676293). In the future, please be sure to cancel prior to the due date. We generally allow extensions of 24 hours for non-resold services and up to 72 hours (from midnight on the due date) for resold services. If you take advantage of this grace period, you _must_ select immediate cancellation to prevent service from remaining active another month. Otherwise, you will be responsible for payment for that final month.
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